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Community Hospital of the Monterey Peninsula

Community Hospital of the Monterey Peninsula
Business Case
Community Hospital of the Monterey Peninsula needed an advanced financial system that addressed the strategic goals of an integrated enterprise medical record. As part of this effort, the business office needed an automated financial system with the ability to capture front-end patient information and complex payment contracts, optimize the revenue cycle, reduce clerical duties and improve staff satisfaction.



    Improved Cash Collections

  • 26% reduction in days in accounts receivable from 69 days to 50 days

  • 113% of net annual charges collected, exceeding budgeted annual cash collections by $16 million

  • 38% improvement in rate of clean-claim submissions

  • 90% of initial claim submissions accepted



Community Hospital of the Monterey Peninsula

About Community Hospital of the Monterey Peninsula
Community Hospital of the Monterey Peninsula, located in Monterey, California, was founded in 1934 and has grown and evolved in direct response to the changing healthcare needs of the people it serves. Today, it is a nonprofit, integrated healthcare delivery system providing a continuum of care from birth to end of life, and every stage in between. It serves the Monterey Peninsula and surrounding communities through 15 locations, including outpatient facilities, satellite laboratories, a mental health clinic, a short-term skilled nursing facility, Hospice of the Central Coast, and business offices.

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