Automating Emergency Care and Beyond: Improving Efficiency, Quality and Patient Satisfaction throughout the Continuum of Care
Tom Harbuck
Executive Vice President
Jefferson Regional Medical Center
Pine Bluff, Arkansas
Russell Dumas
Vice President, High Acuity Solutions
Eclipsys.
October 15, 2008
2-3 p.m. Eastern Time
Click here to register.
No matter their size or scope, hospitals face mounting pressures of capacity, bed availability, changing volumes and higher acuity. Almost without exception, Emergency Departments are over-taxed, beds are in short supply, and the bottleneck effects throughout the organization are creating negative impacts on cost, quality and satisfaction. These pressures coincide with increasing expectations from patients, physicians and payers for improved efficiencies and measurable, reportable quality outcomes, along with higher patient satisfaction. (And as if that weren’t enough, don’t forget to improve documentation and safety, reduce risk and enhance revenue while you’re at it!)
Learn how one community hospital is successfully implementing and leveraging the strengths of Sunrise Enterprise solutions from the Emergency Department and throughout the enterprise to address the challenges of today and the opportunities of tomorrow.
Join us for this complimentary web seminar hosted by Health Data Management on Improving Efficiency, Quality and Patient Satisfaction.
Automating Emergency Care
How to measure Success and Unexpected returns
Understand Lesson’s Learned
Identify Trouble Spots & Results
From the ED to the Critical Care Unit
Going Beyond the Enterprise to the Community
Bring your organization's specific questions to take advantage of the experiences and successes of one Community Hospital during the live Q & A session.
Delivering Success: Integrating Decision-Making and
Business Intelligence Across the Enterprise
Helen Powers, BSN, MBA
System Executive - Revenue Operations,
Decision Support & Medicare Profitability
John D’Amore
Director of Decision Support
Memorial Hermann HealthCare System
Houston, Texas
Hospitals and health systems are a business within a customer-service industry. Patient care is their product, with a complex series of impacts that span physicians, nurses, ancillary staff, drugs, supplies, capital investments, regulatory compliance, IT, process engineering and more. Healthcare’s use of business-intelligence tools has historically lagged other industries because it has too often neglected the largest factors in controlling costs and optimizing patient outcomes. This webinar discusses how Memorial Hermann, an 11-hospital system, has worked to integrate decision-making and business intelligence at both the local and health system levels to effect success. Also discussed are the changes in both perspective and operational structure required to move to an environment where clinical, financial and operational data can be analyzed in tandem and in virtual real-time.
Originally presented May 29, 2008
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Redefining Your Revenue Cycle: Achieving Superior Results
Linda Sheaffer, CPAM, CCAM
Corporate Director, Patient Administrative Services
WellSpan Health
York, PA
As healthcare organizations struggle to prop up sagging bottom lines, the C-suite is evaluating strategies to improve financial performance. The revenue cycle is the heart of an enterprise’s financial performance, and throughout that cycle, technology is creating efficiencies once thought impossible. Automation has enhanced billing practices and coordinated information flow for improved patient financial services. Today’s finance executives can analyze, measure and focus attention on revenue cycle performance like never before. This webinar explores how WellSpan Health devised a number of strategies to transform the revenue cycle into a source of financial strength and strategic customer advantage.
Originally presented June 19, 2008
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