Thanks for participating in EUN 2008! A record 1,100-plus clients came to Atlanta to actively Communicate, Collaborate and Discover new ways of using Eclipsys solutions to improve outcomes at your organizations.
Special appreciation goes out to the record number of presenters (over 100 clients) who delivered 125 peer-led breakout sessions (also a record).
A reminder that client attendees can download copies of most presentations by logging onto MyEUN.com.
Save the Date
Mark your calendar now for the 2009 EUN Conference, October 15-18 at the Gaylord Texan Resort & Convention Center in Dallas, TX. Watch for communications in early 2009 about the Call for EUN Presentations and Early-Bird Registration. For more information, contact EUN2009@eclipsys.com.
Eclipsys Clients Garner Circle of Excellence Awards
Five healthcare organizations received 2008 Circle of Excellence awards, in recognition of their extraordinary efforts and quantifiable outcomes using Eclipsys solutions in four areas:
Financial Achievement
St. Clair Hospital, Pittsburgh, Pennsylvania
Outcomes achieved using Sunrise Patient Financials:
- Outstanding total A/R FY08 YTD = 29.3 days
- Days outstanding — total unbilled revenue improved 1.2 days
- Total denials decreased 10%
- Total self-pay cash collection increased 36.5%
- Decreased bad debt
- All without increasing staff as patient volume increased by >11,000 visits
Memorial Hermann Healthcare System, Houston, Texas
Outcomes achieved using Sunrise EPSi:
- Recovered $2 million in payment errors
- Increased CMI by 5% ($10 million to $20 million)
- Increased Medicare contribution profitability
by $20 million
- Reduced LOS, saving $400 per case
- Renegotiated vendor contracts, saving $2 million
- Cumulative results: More then $50 million annually system-wide, 2.5% of bottom line
Clinical Achievement
Summa Health System, Akron, Ohio
Outcomes achieved using Sunrise Clinical Manager:
- Made improved care for diabetes and hyperglycemia management a high priority
- Resulted in immediate 4% improvement in blood glucose averages
- Will be piloting mandatory use of Diabetic SQ Management Order Set, shown to improve blood glucose management and care for patients with diabetes and hyperglycemia
- 85% of physicians utilize Admission Order Sets thanks to Clinical Manager's evidence-based clinical content and ease of use. Promoting use of SQ insulin convenience order is key contributing factor for continuous ongoing improvement in diabetes management
Operational Achievement
Blessing Hospital, Quincy, Illinois
Outcomes achieved using Sunrise Clinical Manager:
- Pharmacy turnaround time down 24%
- 20% improvement of downtime application and critical reports
- Improved care quality and provider satisfaction through new Clinical Manager interfaces to diagnostic imaging apps
- Reduced bed wait time through house-wide implementation of tracking boards, improving Nursing/Housekeeping/Registration coordination
Clinician Adoption
Community Hospital of the Monterey Peninsula, Monterey, California
Outcomes achieved using Sunrise Clinical Manager and Sunrise Pharmacy:
- Achieved 95% CPOE adoption in community-hospital environment within first 6 months and maintained year-plus
- Over 80% of all orders entered directly by physicians
- Over 80% of orders entered using order sets
- Physicians led CPOE initiative, including robust process
re-design include mapping of current and future workflows
- Order sets and MLMs used to help compliance with Core Measures
Each winning organization received a crystal award and one fully paid registration for next year’s EUN Outcomes Conference, to be October 15-18 in Dallas, TX.
Outcomes Banner Award Focused on Satisfaction
This year, nine healthcare organizations participated in the Outcomes Banner Award program at EUN.
The winner of the Outcomes Banner Award, determined by all of the Eclipsys clients attending the Conference, was Clark Memorial Hospital in Jeffersonville, Indiana.
Outcomes achieved were in the areas of staff efficiencies, patient safety and patient and team satisfaction:
- Eight-step reduction in access/re-access process from scheduling to preliminary reporting
- Reduction in preliminary-report turnaround time — from 78% within 24 hours to 89.4% within 12 hours
- Patient satisfaction improvement — from 81% to 91%
- Team satisfaction improvement — from 74th to 93 national percentile
The hospital received a complimentary registration for EUN 2009, and took home the banner to display in their organization.
Over Four-fold Increase in Eclipsys Communities Participation!
A highlight of this year's EUN Outcomes Conference was the official launch of Eclipsys Communities, a new online networking forum to facilitate issue- and solution-oriented discussions and sharing year-round.
By the end of EUN08, four times as many people were participating in Eclipsys Communities since the previous week alone. And total participation in the entire ClientConnect slate of programs is nearly SIX times greater than at the start of 2008!
Client representatives can register to participate in Eclipsys Communities at https://communities.eclipsys.com.
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